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PickleUp

Terms of service

Terms & Conditions

Last updated: 3 July 2025

Welcome to pickleupshot.com (“Website”). This website is operated by Pickle Power Ltd (trading as PickleUp), registered in England and Wales (Company No. 15994166). By accessing or using our Website, you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully before using our services or purchasing products.

1. Who We Are

PickleUp is the first UK-made pickle juice sports performance shot, developed in collaboration with professional athletes and nutritionists. Our registered office is in England and Wales.

2. Use of the Website

  • You must be at least 18 years old to purchase products from our Website.
  • You agree not to misuse the Website or its content.
  • We reserve the right to modify or withdraw the Website (or any part of it) at any time.

3. Products & Orders

  • All products are subject to availability.
  • Product descriptions, images, and pricing are subject to change without notice.
  • We reserve the right to refuse or cancel any order at our discretion.
  • Prices are listed in GBP (£) and include VAT unless stated otherwise.

4. Payment

  • Payment must be made in full at the time of order using the payment methods provided.
  • We use secure third-party payment processors. We do not store your payment details.

5. Shipping & Delivery

  • We deliver within the UK and selected international locations (see Shipping Policy for details).
  • Delivery times are estimates and not guaranteed.
  • Risk of loss passes to you upon delivery.

6. Returns & Refunds

  • If you are not satisfied with your order, please contact us within 14 days of receipt.
  • Products must be unopened and in original condition to be eligible for a refund.
  • See our Returns Policy for full details.

7. Intellectual Property

  • All content on this Website, including text, images, logos, and graphics, is the property of Pickle Power Ltd or its licensors.
  • You may not use, reproduce, or distribute any content without our written permission.

8. User Content & Feedback

  • By submitting feedback, reviews, or other content, you grant us a non-exclusive, royalty-free right to use, reproduce, and display such content.
  • Do not submit unlawful, offensive, or infringing content.

9. Limitation of Liability

  • To the fullest extent permitted by law, Pickle Power Ltd shall not be liable for any indirect, incidental, or consequential damages arising from use of the Website or products.
  • Our total liability for any claim shall not exceed the amount paid for the product in question.

10. Health Disclaimer

  • Our products are not intended to diagnose, treat, cure, or prevent any disease.
  • Consult a healthcare professional before using PickleUp if you have any medical conditions or are taking medication.
  • Always follow usage instructions provided on the product packaging.

11. Privacy

  • Your use of the Website is also governed by our Privacy Policy.

12. Governing Law

  • These Terms are governed by the laws of England and Wales.
  • Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

  • We may update these Terms from time to time. Changes will be posted on this page with the “last updated” date.
  • Continued use of the Website after changes constitutes acceptance of the new Terms.

14. Mobile Terms of Service

Last updated: Sept. 23, 2025

The PickleUp mobile message service (the "Service") is operated by PickleUp (“PickleUp”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to PickleUp’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of PickleUp through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialling system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with PickleUp. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to PickleUp or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other PickleUp mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to PickleUp or email hello@pickleupshot.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Contact Us

For questions or concerns about these Terms & Conditions, please contact us at:

Email: hello@pickleupshot.com Address: 110 Crimsworth Road, SW8 4RL, London


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